InfoCentre, LLC is managed by C.E. “Skip” Weeks, III. InfoCentre is an executive mentoring and business consulting company, specializing in software development, Internet software technologies and helping companies exceed their goals by implementing CRM, creative financing, marketing, sales, and business strategies that leverage corporate resources to empower client companies to succeed. (www.InfoCentre.biz)

InfoCenter was preceded by Action Plus Software, a world leader in contact management and personal productivity software. Mr. Weeks founded Action Plus Software and designed and managed the development of all software products and upgrades for all products over a six year period.  He served as Vice President of Technology for Franklin‐Quest Company (Now called Franklin‐Covey (http://www.franklincovey.com), the world's leading provider of time management seminars and day planner products. Managed staff of 65+ employees in the company's technology division and served on the corporate Executive Management Committee. Responsible for development of the Ascend product during his tenure at Franklin Quest Company.

InfoCenterCRM is the culmination of over thirty years of business management and software development experience. It is designed as an alternative to Salesforce.com and other high-priced CRM products available in the marketplace today. It’s designed to be powerful, flexible, customizable and affordable.

InfoCenterCRM can help you to . . .

• Drive More Sales

• Increase Accountability

• Improve Your Customer Experience

• Increase Collaboration & Help You And Your Team to

• Get More of The Right Things Done Every Day!

• Every account record will enable you to store contact information, as well as notes and file attachments.

• The CRM Contacts section is the heart of the InfoCenter platform and is the screen where you will typically spend most of your time. This is where you will record all activity that relates to each person with whom you do business.

• On your smartphone or tablet.

• Or on your desktop computer.

• On the CRM Contacts screen you can accomplish the following activities that relate to each contact in your system:
  
  Assign and manage tasks
  Schedule appointments
  Create & Track sales opportunities
  Contact via phone, chat or video
  Add or review time-stamped notes
  View the history of your relationship
  Attach any number of files
  Mail a letter
  Send an email
  
  All these relationship management activities are automatically logged in the history section of the contact screen.

The Five Biggest Benefits of InfoCenterCRM

In today's ultra-competitive markets, the companies that manage customer relationships the best are more likely to win than those that don't.

The first benefit you will achieve with InfoCenter.biz is increased efficiency. InfoCenterCRM automates many manual processes that would otherwise cause significant organizational inefficiencies. InfoCenterCRM actually helps every member of your team to get more of the right things every day!

Secondly you will benefit from dramatically improved collaboration in your organization. InfoCenterCRM's cloud-based platform allows for employees in multiple departments to more effectively manage your customer relationships and to see the big picture at any time.

The third big benefit is powerful data collaboration, reporting and analysis tools that make InfoCenter an indispensable part of your organization. InfoCenter helps you to understand your CRM data and learn things about your customers that wouldn't be possible otherwise.

Number four, you will notice a big improvement in INCREASED ACCOUNTABILITY. InfoCenter can help ensure that things don’t fall through the cracks by adding a layer of accountability to the customer relationship management process. InfoCenterCRM helps employees across departments understand their responsibilities to customers throughout the customer lifecycle and when those responsibilities aren't met, it's easy to identify what went wrong, where, and who fell short, and how to ensure that it doesn't happen again.

And number five, for all of the benefits InfoCenter provides, the biggest benefit is that its use leads to a better overall customer experience.

Customers are more easily and accurately segmented, their needs identified, and because the status of your relationship with them is accurately tracked, you can interact with them meaningfully at the right times, leading to more sales, faster sales and higher customer retention and overall satisfaction.

Your InfoCenter KnowledgeBase makes it easy to support customers, team members or vendors when they need help. If you want to make it available to them directly, they can even help themselves. The KnowledgeBase is completely searchable and can include video, text and images. It’s a great place to capture and share all the institutional knowledge that your team has.

Your InfoCenter File Library is a perfect place to keep all your photos, documents, videos, spreadsheets, PDFs, or any other kind of document that you want to make available to members of your team. It’s secure, behind the login for each of your users, so nobody outside your organization can access your information. Your files are available to any authorized user, by simply logging in to InfoCenterCRM. Think of it. All your stuff, always available, no matter where you are!

You’ve built your business by doing things your way. Why not manage your customer relationships your way too? With InfoCenterCRM you can add any kind of functionality you can dream up, with our custom development services. Give us a call and you will be surprised how easy and affordable it is!